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Accessible By Design. Human By Intention.
Phone: (763) 339-7944
Based in Minnesota, supporting healthcare practices across the U.S.
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PatientForward Services

Accessible, ADA‑compliant, AI‑optimized websites patients can use and AI systems can understand.

Accessibility Audit and Remediation

Find the barriers that are costing you patients.

A full WCAG 2.2 AA review of your website, plus the code and content work to fix what's found.

Who this is for:

Independent practices and healthcare organizations working toward WCAG 2.2 AA compliance, whether you need to find the gaps or you're ready to fix ones you already know about.

Audit - Starting at $1200

  • Full site scan and manual review of key pages
  • Color contrast, keyboard navigation, and form testing
  • PDF and document accessibility review
  • Prioritized remediation plan

Remediation - Starting at $2000

  • Code and content fixes based on your audit findings
  • Retesting to confirm resolution
  • WCAG 2.2 AA accessibility statement (exceptions noted if applicable)
  • VPAT (Voluntary Product Accessibility Template) documentation available as an add-on

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AI Visibility, Optimization and Remediation

Don't lose patients to an AI that gets your practice wrong.

A review of how clearly your site communicates to AI search tools and assistants, plus the work to fix what's found.

Who this is for:

Independent practices and healthcare organizations that want to be found, and represented accurately, when patients search using AI tools instead of traditional search engines.

Audit - Starting at $900

  • How clearly your name, specialty, and location are identified to AI tools
  • Structured data (schema markup) review
  • Content structure evaluation
  • AI search readiness scoring
  • Prioritized recommendations

Remediation - Starting at $1,200

  • Schema markup implementation
  • Content and entity clarity fixes (name, specialty, and location consistency)
  • Rescoring to confirm improvement
  • Before-and-after AI readiness report

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Website Design and Redesign

A website every patient can use, and AI can find, from the start.

A custom, human-built website. Every site we design meets WCAG
2.2 AA accessibility standards and is optimized for AI search by default, not as an add-on.

Who this is for:

Independent practices and healthcare organizations building a new website, or replacing one that falls short on accessibility, clarity, or AI search readiness.

What you get:

  • Clean, accessible layout and navigation
  • Patient-friendly content and structure
  • Accessibility and AI-readiness built in, no separate compliance fee
  • Mobile optimization
  • Scoped to your site's size and complexity

Starting at $6000

Maintenance Plans

Accessibility and AI-visibility aren't one-time fixes. This keeps both in place.

Ongoing monitoring so your site stays accessible, clear, and AI-visible after launch. Monthly, with no long-term contract.

Who this is for:

Independent practices and healthcare organizations that want their site to stay compliant and easy to find, without re-running a full audit every time something changes.

Tier 1 - $199/mo or $1999/yr:

  • Monthly accessibility, clarity, and AI-visibility checks
  • Priority support
  • Up to 2 small fixes per month (e.g., updating clinic hours, swapping an image)
  • Monthly reporting

Tier 2 - $349/mo or $3499/yr:

  • Everything in Tier 1
  • Up to 5 small fixes per month

Tier 3 - $549/mo or $5499/yr:

  • Everything in Tier 2
  • Unlimited content updates (editing service descriptions, provider bios, hours, and similar), not additions or structural changes

Additional services include Google Business Profile cleanup, clarity rewrites, and patient experience mapping — available as add‑ons or standalone engagements.

Schedule a Consult
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Helping healthcare organizations
create better patient experiences.
Phone: (763) 339-7944
Email:gayle@patientforwarddesign.com
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